17 questions, most-asked.

14 product lines of commercial displays: wall-mount and floor-stand signage, outdoor kiosks, transparent showcases, 3D hologram capsules, interactive whiteboards, touch tables, smart mirrors, restaurant menu boards, smart-home control panels and AI digital-human installations.

1 unit on prototypes. Pilot orders typically 10–50 units, production from 1K units. We invest in long-term partners — small orders are welcome.

7 days for samples off the standard line, 14 days for pilot, 4–6 weeks for 1K–10K production runs.

Yes. We host buyers at our Dongguan plant (No.2 Lianfeng New Road) every week. Schedule a visit or a 30-minute virtual tour through the contact page.

PCAP (projected capacitive) gives a smoother glass surface and is ideal up to ~65". IR is required for 75"+ panels and gives finer hover/pen detection. The TS-H6650/6750/6860/6980 whiteboards all use IR with 1 mm hover height.

Standard: 10-point PCAP across the WM/FS/TS/OD lines (optional). 20-point IR on the WM750DS-R01. 10-point IR on the interactive whiteboard line.

Anti-glare zero-gap bonding is standard on the interactive whiteboard line. Available as an OEM option on WM/FS/TS lines.

Commercial-grade panels are rated for 50,000 hours of operation. The 3D hologram capsules and space capsules have an MTBF ≥ 30,000 hours.

Yes. WM, FS, OD, TS and the interactive whiteboard lines are all rated for 24/7 operation with industrial-grade power supplies.

WM/FS/TS indoor lines: IP43. OD outdoor line: IP65 with lightning, surge and over-temperature protection.

Indoor lines: 0–50 °C. Outdoor line: -30 to 50 °C with intelligent fan-integrated temperature control.

Yes — branded boot logo, custom enclosure colour (Pantone or RAL), custom packaging and branded Android system image. No plate fees on minor enclosure changes.

Yes — we customise our reference PCB designs for clients' specific I/O, sensor, or wireless module requirements. Quoted per scope.

Custom boot animation, locked-down kiosk mode, EMM/MDM integration, pre-installed CMS client, HW-binding signatures and a custom Android system image.

Standard: FOB Dongguan. CIF and DDP available on quotation. Pallet-ready or master-carton-only packaging. 30+ global distributors.

2 years default. Optional on-site SLA for tier-1 customers. Spare parts kept in stock for 5 years after end-of-production.

Yes. The WT-SB smart mirrors ship with UN 38.3 battery test reports and MSDS for air freight.