Frequently asked, openly answered.

Five answers covering size, suitability, OEM customisation, lead time and warranty for the WT215TS. Tap any question to expand.

• Q.01What size is the Wintouch WT215TS touch screen?+

  The WT215TS is a 21.5 inch (21.5-inch diagonal) transparent touch display and transparent LCD showcase with a native 1920×1080 panel and 300 cd/m² brightness rating.
• Q.02Is the WT215TS suitable for product showcase cabinet with transparent lcd overlay?+

  Yes. The 21.5 inch transparent touch display is engineered for product showcase cabinet with transparent lcd overlay, museum and gallery exhibit, luxury retail and jewellery counter, trade-show booth installation deployments. The WT215TS is a 21.5" FHD transparent LCD showcase — the most-shipped mid-format transparent cabinet for luxury retail and museum displays.
• Q.03What touch technology and operating system does the WT215TS use?+

  10-point capacitive touch (optional) touch with Android 11 / Debian 11 on the Rockchip RK3566 Quad Core 64-bit Cortex-A55 platform — typical for museum and gallery exhibit where reliability and multi-touch responsiveness matter.
• Q.04Does the WT215TS support OEM customisation — custom logo, firmware and enclosure?+

  Yes. Wintouch offers complete OEM / ODM on the WT215TS: silk-printed or laser-engraved logo, custom enclosure CMF, branded boot animation, custom PCB I/O, custom Android / Linux / Windows OS image, and full-colour retail packaging. Sample in 7 days, 100-unit MOQ on production.
• Q.05What is the minimum order quantity, warranty and lead time for the WT215TS?+

  Minimum order quantity is 100 units. Production lead time is 15–25 days at MOQ, with samples available in 7 days. The WT215TS ships with a 24-month warranty plus lifetime engineering support, FOB Dongguan or door-to-door. A specification engineer responds to every brief inside one business day.