Engineers, not call-centres.
Every support ticket lands on the desk of a Wintouch engineer who knows the panel. Datasheets, manuals, firmware and CAD files are one request away.
Resources
What we can send you.
Specification sheets, operator manuals, firmware and dimension drawings, request any file below.
- 01
Spec sheets (PDF)
Download the spec sheet for any model in our catalogue.
- 02
User manuals
Quick-start and operator manuals (EN/ES/FR/DE).
- 03
Firmware downloads
Signed firmware for the WM / FS / OD / TS lines.
- 04
CAD / dimension files
STEP, IGS and PDF dimension drawings for every model.
- 05
CMS integration guide
How to pair Wintouch with 4P, Yodeck, Xibo or our reference CMS.
- 06
After-sales policy
12-month warranty, RMA workflow, batch-issue escalation and technical training.
How to reach us
Three channels, one engineer.
Engineering desk
A specification engineer (not a sales agent) replies inside one business day.
info@wintouchtech.com for commercial · info@wintouchtech.com for warranty.
Most-asked questions, answered.
150+ Q&A from 15 years of supporting brand, retail and hospitality customers.