Frequently asked, openly answered.

Five answers covering size, suitability, OEM customisation, lead time and warranty for the DW238CP. Tap any question to expand.

• Q.01What size is the Wintouch DW238CP touch screen?+

  The DW238CP is a 23.8 inch (23.8-inch diagonal) touch screen menu board and QSR digital menu display with a native 1920×1080 panel and 500 cd/m² brightness rating.
• Q.02Is the DW238CP suitable for qsr counter-service digital menu?+

  Yes. The 23.8 inch touch screen menu board is engineered for qsr counter-service digital menu, cafe and bakery ordering kiosk, dine-in tabletop touch menu, bar drink and cocktail menu deployments. The DW238CP is a 23.8" tabletop FHD digital menu board on Android 5.0+ with B/S browser-based control backend — used in dine-in restaurants and quick-service…
• Q.03What touch technology and operating system does the DW238CP use?+

  (no-touch tabletop display) touch with Android 5.0+ on the Quad-core Cortex-A platform — typical for cafe and bakery ordering kiosk where reliability and multi-touch responsiveness matter.
• Q.04Does the DW238CP support OEM customisation — custom logo, firmware and enclosure?+

  Yes. Wintouch offers complete OEM / ODM on the DW238CP: silk-printed or laser-engraved logo, custom enclosure CMF, branded boot animation, custom PCB I/O, custom Android / Linux / Windows OS image, and full-colour retail packaging. Sample in 7 days, 100-unit MOQ on production.
• Q.05What is the minimum order quantity, warranty and lead time for the DW238CP?+

  Minimum order quantity is 100 units. Production lead time is 15–25 days at MOQ, with samples available in 7 days. The DW238CP ships with a 24-month warranty plus lifetime engineering support, FOB Dongguan or door-to-door. A specification engineer responds to every brief inside one business day.