Frequently asked, openly answered.

Five answers covering size, suitability, OEM customisation, lead time and warranty for the WM500DS. Tap any question to expand.

• Q.01What size is the Wintouch WM500DS touch screen?+

  The WM500DS is a 50 inch (50-inch diagonal) wall mount touch screen digital signage with a native 1920×1080 (3840×2160 optional) panel and 300 cd/m² (500/700/1000 optional) brightness rating.
• Q.02Is the WM500DS suitable for retail lobby digital signage?+

  Yes. The 50 inch touch screen digital signage is engineered for retail lobby digital signage, corporate reception display, restaurant wall-mounted menu board, bank branch queue display deployments. The WM500DS is a 50" FHD/4K-optional wall signage on RK3566 / Android 11, often deployed in retail flagships and corporate lobbies as the headline display.
• Q.03What touch technology and operating system does the WM500DS use?+

  10-point capacitive touch (optional) touch with Android 11 / Debian 11 on the Rockchip RK3566 Quad Core 64-bit Cortex-A55 platform — typical for corporate reception display where reliability and multi-touch responsiveness matter.
• Q.04Does the WM500DS support OEM customisation — custom logo, firmware and enclosure?+

  Yes. Wintouch offers complete OEM / ODM on the WM500DS: silk-printed or laser-engraved logo, custom enclosure CMF, branded boot animation, custom PCB I/O, custom Android / Linux / Windows OS image, and full-colour retail packaging. Sample in 7 days, 100-unit MOQ on production.
• Q.05What is the minimum order quantity, warranty and lead time for the WM500DS?+

  Minimum order quantity is 100 units. Production lead time is 15–25 days at MOQ, with samples available in 7 days. The WM500DS ships with a 24-month warranty plus lifetime engineering support, FOB Dongguan or door-to-door. A specification engineer responds to every brief inside one business day.