Frequently asked, openly answered.

Five answers covering size, suitability, OEM customisation, lead time and warranty for the WT231B. Tap any question to expand.

• Q.01What size is the Wintouch WT231B touch screen?+

  The WT231B is a 23.1 inch (23.1-inch diagonal) stretched bar display and shelf-edge ultra-wide LCD with a native 1920×154 panel and 500 cd/m² brightness rating.
• Q.02Is the WT231B suitable for supermarket shelf-edge signage?+

  Yes. The 23.1 inch bar display is engineered for supermarket shelf-edge signage, subway platform stretched display, airport gate-information bar, building directory and queue strip deployments. The WT231B is a 23.1" stretched-bar LCD (1920×154 px) for shelf-edge, transit and queue-line signage — Rockchip RK3566 / Android 11 with HDMI input, Wi-Fi an…
• Q.03What touch technology and operating system does the WT231B use?+

  Non-touch (capacitive optional) touch with Android 11 on the Rockchip RK3566 Quad Core 64-bit Cortex-A55 platform — typical for subway platform stretched display where reliability and multi-touch responsiveness matter.
• Q.04Does the WT231B support OEM customisation — custom logo, firmware and enclosure?+

  Yes. Wintouch offers complete OEM / ODM on the WT231B: silk-printed or laser-engraved logo, custom enclosure CMF, branded boot animation, custom PCB I/O, custom Android / Linux / Windows OS image, and full-colour retail packaging. Sample in 7 days, 100-unit MOQ on production.
• Q.05What is the minimum order quantity, warranty and lead time for the WT231B?+

  Minimum order quantity is 100 units. Production lead time is 15–25 days at MOQ, with samples available in 7 days. The WT231B ships with a 24-month warranty plus lifetime engineering support, FOB Dongguan or door-to-door. A specification engineer responds to every brief inside one business day.