Frequently asked, openly answered.

Five answers covering size, suitability, OEM customisation, lead time and warranty for the WT238B23. Tap any question to expand.

• Q.01What size is the Wintouch WT238B23 touch screen?+

  The WT238B23 is a 23.8 inch (23.8-inch diagonal) open-frame industrial touch monitor with HDMI and VGA with a native 1920×1080 panel and 250 cd/m² brightness rating.
• Q.02Is the WT238B23 suitable for machinery hmi / equipment control monitor?+

  Yes. The 23.8 inch industrial touch monitor is engineered for machinery hmi / equipment control monitor, kiosk and self-service terminal display, medical and laboratory instrument monitor, oem embedded open-frame integration deployments. The WT238B23 is a 23.8" open-frame industrial capacitive touch monitor (1920×1080, 250 cd/m², 1000:1) with VGA / DVI-D / HDMI input, 10-point PCAP touch and…
• Q.03What touch technology and operating system does the WT238B23 use?+

  10-point projected-capacitive touch touch with on the platform — typical for kiosk and self-service terminal display where reliability and multi-touch responsiveness matter.
• Q.04Does the WT238B23 support OEM customisation — custom logo, firmware and enclosure?+

  Yes. Wintouch offers complete OEM / ODM on the WT238B23: silk-printed or laser-engraved logo, custom enclosure CMF, branded boot animation, custom PCB I/O, custom Android / Linux / Windows OS image, and full-colour retail packaging. Sample in 7 days, 100-unit MOQ on production.
• Q.05What is the minimum order quantity, warranty and lead time for the WT238B23?+

  Minimum order quantity is 100 units. Production lead time is 15–25 days at MOQ, with samples available in 7 days. The WT238B23 ships with a 24-month warranty plus lifetime engineering support, FOB Dongguan or door-to-door. A specification engineer responds to every brief inside one business day.