Engineers, not call-centres.
Every support ticket lands on the desk of a Wintouch engineer who knows the panel. Datasheets, manuals, firmware and CAD files are one request away.
What we can send you.
Specification sheets, operator manuals, firmware and dimension drawings — request any file below.
- 01
Spec sheets (PDF)
Download the spec sheet for any model in our catalogue.
- 02
User manuals
Quick-start and operator manuals (EN/ES/FR/DE).
- 03
Firmware downloads
Signed firmware for the WM / FS / OD / TS lines.
- 04
CAD / dimension files
STEP, IGS and PDF dimension drawings for every model.
- 05
CMS integration guide
How to pair Wintouch with 4P, Yodeck, Xibo or our reference CMS.
- 06
After-sales policy
12-month warranty, RMA workflow, batch-issue escalation and technical training.
Three channels, one engineer.
Engineering desk
A specification engineer (not a sales agent) replies inside one business day.
kenwintouch@gmail.com for commercial · kenwintouch@gmail.com for warranty.
Most-asked questions, answered.
150+ Q&A from 15 years of supporting brand, retail and hospitality customers.